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SmartGate Technical Notes

Tech Note: 09052003

McAfee Personal Firewall and V-ONE's SmartPass

In response to the conflict between the McAfee Personal Firewall and V-ONE's SmartPass, the following technical update has been issued by the V-ONE Engineering Group:

In the latest release of the McAfee Antivirus and Personal Firewall, McAfee had removed the LSP module. This action rectifies the conflict between V-ONE's SmartPass version 4.4.

The engineering group had tested with SmartPass 4.4 client with McAfee Virus Scan Home on the following platforms without issue:

Win98SE
Windows 2000 Professional
Windows XP Home and Professional

The McAfee Virus Scan Home can be directly upgraded to from previous versions. If the McAfee Personal Firewall is installed which comes with 7.x, you also have to upgrade to McAfee Personal Firewall Plus to remove Firewall LSP SHIM. If this is not done, it will still conflict with the SmartPass SHIM.

Please note that if you have both McAfee Virus Scan HOME 7.x and SmartPass 4.2c installed, then you MUST uninstall SmartPass 4.2c first and then upgrade to new version of McAfee.

The upgrade steps are as follows:

1. Uninstall SmartPass 4.2c and reboot the system.
2. Run sporder.exe and make sure there is no SmartPass SHIM. If it is
3. still there, then run lspfix to remove it.
4. Upgrade from McAfee Virus Scan Home 7.x and Firewall to McAfee Virus
5. Online and Personal Firewall Plus
6. Install SmartPass 4.4.

or

1. Uninstall SmartPass 4.2c and reboot the system.
2. Run sporder.exe and make sure there is no SmartPass SHIM. If it is
3. still there, run lspfix to remove it.
4. Uninstall both McAfee Virus Scan HOME 7.x and Firewall
5. Install new McAfee Virus Online and Personal Firewall Plus
6. Install SmartPass 4.4

Tech notes are provided as a courtesy to our customers and are provided to you "AS IS" with no warranties whatsoever including, but not limited to, any implied warranty or condition of merchantability or fitness for a particular purpose.

SmartGate, SmartGuard, SmartPass and "Security for a Connected World" are trademarks or registered trademarks of V-ONE Corporation. All product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.


 
 

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